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Troubleshoot advanced compatibility issues

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Although compatibility mode is a useful way to make older applications work on Windows XP, sometimes the applications still refuse to work. In such cases, you'll want more advanced methods.

The first step to advanced compatibility troubleshooting is to install the Compatibility Administration Toolkit. You can install the toolkit by running the Act20.exe file from the \support\tools folder on your Windows XP CD.

The toolkit includes several helpful utilities and documents, which allow you to look behind the scenes at compatibility mode. Specifically, the toolkit includes the following utilities:

  • AppVerifier: This is a GUI application that can help you test the specified
    application for any compatibility problems under Windows XP.
  • CompatAdmin: This utility provides an interface for browsing and editing the compatibility fix database in Windows XP.
  • GrabMI: This is a command-line tool that "grabs" the information about files
    in a given folder.
  • QfixApp: This utility creates a list of fixes that are necessary for an application
    to work in Windows XP.

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