Tech Tips / Windows NT / Users and Groups

Rebuilding clients' domain drop-downs

Moving users to a new domain is always a hassle, and it can be compounded by a bunch of support calls from users who can't find the new domain in the Logon dialog box's drop-down list.

Fortunately, the workaround for this is a simple registry edit on the client system.

  1. Open Regedt32.
  2. Navigate to HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon.
  3. Select and delete the Dcache value name in the right pane.
  4. Select and delete the DcacheUpdate value name.
  5. Shut down and restart the workstation.

Deleting these values will cause the client system to rebuild the domain list upon the next reboot. Then, users will be able to find the new domain in their drop-down lists.

Note: Please remember that registry editing can be risky; be sure you have a verified backup before you begin.

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