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Vista help is on the way

Many in IT won't adopt a new Microsoft OS until its first service pack (in Vista's case, it might take a few).

Well, bucko, here's your chance to take the plunge. It seems that Vista SP1 could ship as soon as the middle of next month.

Usually, a service pack fixes a bunch of bugs and a gaggle of glitches. Vista's issues are more fundamental. Vista requires a mental shift and total readjustment in how it works. That does not a service pack address.

Meanwhile, Microsoft released a bunch of minor Vista tweaks and fixes, one of which boosts the performance of Vista graphics.